A collaborative approach to dementia care, support and training

Connecting families to dementia care education and collaboration.

Caring for someone living with Alzheimer’s disease or another cause of dementia means facing changes and challenges over time. Many family members and friends provide support and care to loved ones but lack information about what they are seeing and how to help. When professional care becomes part of the journey, many family caregivers find themselves asking new questions: What should my role be now? How do I stay involved without managing everything? How do I communicate effectively with care teams?

ProActive Memory Services supports caregivers all throughout their journey of care with clear education on every important topic. Our vast collection of searchable lessons and articles, written by dementia care experts, provides you with practical tools. Find the information you need whenever you need it, and share and discuss the information with others on your team, including professional care providers.

Most people feel unprepared for helping someone with dementia. Prior experiences of caring for children and older people without dementia do not build skills that translate to dementia care. Fortunately, so much is known about dementia symptoms and corresponding care strategies. By learning this information, family and friends involved in care will gain evidence-based skills, knowledge, and values to guide their efforts. This learning process improves the quality of life for the people giving and receiving care.

Families and care teams form stronger collaboration and understanding

We know caregiving includes and expands beyond the family.

For many families, professional care begins after months or years of caregiving. Roles shift, but expectations aren’t always clear. Guilt and grief can exist alongside relief. Communication with care staff feels unfamiliar. Important personal details may not be fully known. It’s hard to tell how care is going or how to help.

We believe good dementia care works best when families and care teams work from the same understanding. That’s why we help family caregivers:

• Understand what changes are common in dementia—and why
• Learn how long-term care teams work across shifts and settings
• Share insights about history, routines, and preferences
• Participate constructively without carrying full responsibility
• Stay informed without being overwhelmed

This is about contributing what only families can provide: knowledge, perspective, and continuity.

MemoryCarePartner© helps families and long-term care teams work together by:

• Clarifying roles and expectations early in care
• Supporting respectful, productive communication
• Reducing misunderstandings that create tension
• Encouraging shared goals instead of parallel efforts
• Keeping everyone grounded in the same care principles

When families and professionals are aligned, care feels more coordinated, and less stressful.

Expert dementia care from family caregivers.

ProActive Memory Services is a research-driven organization led by clinicians, educators, and researchers with decades of experience in dementia care. Our work focuses on helping families and professionals navigate dementia together, through early education, shared understanding, and practical tools designed for real-world care environments.

If you’re a family caregiver navigating dementia care, you don’t have to figure this out alone. Connect with us to learn how MemoryCarePartner© can support informed, collaborative care, every step of the way.

You can become the experts. Your care team of family and friends will achieve excellence, find fulfillment, and remain unified in your shared understanding.